We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at service@mx101.com.au.

If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at service@mx101.com.au.

Damages and issues
Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, including perishable goods (such as food, flowers or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. Please get in touch if you have questions or concerns about your specific item.

Graphics
If you receive your graphics order and the spelling or details are incorrect, we do not accept it as a return. Our proofing process clearly states that you are responsible for reviewing your design. If you sign off on a design with incorrect details, you are responsible for those details. If this happens, please email us and we’ll do our best to help rectify the issue.

Please note that all graphics and seat covers are custom made to order. Once production has begun, we cannot offer refunds or returns on these items.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period
Notwithstanding the above, if your order is being shipped into the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification. As above, your item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We’ll notify you once we’ve received and inspected your return, and let you know whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at service@mx101.com.au.

Your rights under Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law. If a product is faulty, not as described, or doesn’t do what it’s meant to, you may be entitled to a repair, replacement or refund, including on sale items.

This policy applies to coaching purchases made through MX101, including coaching subscriptions, session packs, deposits and event bookings.

No refunds, store credit instead
MX101 does not offer refunds on coaching purchases. Where a cancellation is eligible, the value is issued as MX101 store credit, which can be used anywhere in store, including coaching, parts, gear and graphics.

Store credit is valid for 12 months from the date it is issued, is linked to the customer’s account, and cannot be exchanged for cash.

Event and school bookings

• Cancel more than 48 hours before the event: full value issued as store credit
• Cancel within 48 hours of the event, or no-show: no credit issued
• Entries close 7 days before the event

Deposit bookings
Some events can be secured with a deposit. The remaining balance is automatically charged 7 days before the event. If this payment fails, a $20 admin fee applies. Cancellations of deposit bookings follow the same credit rules above.

Coaching subscriptions and session packs

• Subscriptions and packs are per rider and cannot be shared or transferred
• Session packs are valid for 12 months and can only be used at the club selected at purchase
• If you would like to exit a subscription early, any sessions already completed are charged at the full RRP of $200 per session and deducted from the total you’ve paid. Any remaining balance is held as store credit
• Cancelling and pausing a subscription are different. If you are injured, please contact us to discuss pausing your payments rather than cancelling
• A subscription must be paid in full before a new one can be started

Full subscription terms are available here: https://www.mx101.com.au/mx101-subscription-terms-conditions/

One-on-one coaching packs

• 48 hours’ notice is required to reschedule a session, or it may be forfeited
• Packs are valid for 6 months from the first session and are non-transferable

Weather and cancellations by MX101
If a session or event is cancelled by MX101 due to weather, track conditions or other reasons on our end, it will be rescheduled at no cost, or the value issued as store credit.

Your rights under Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law. If we are unable to provide a service you have paid for, you may be entitled to a remedy under the law.

How to cancel
To cancel or change a booking, please email us at service@mx101.com.au with your name, the rider’s name and your booking details.

This Privacy Policy describes how MX101 (“we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from our website (the “Site”), or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect, and have collected over the past 12 months, personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we mean information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit to us directly through our Services may include:

• Basic contact details, including your name, address, phone number and email
• Order information, including your name, billing address, shipping address, payment confirmation, email address and phone number
• Booking information for coaching sessions, schools and events, including rider name, age, riding level and bike details, and parent or guardian details where the rider is under 18
• Design information you provide for graphics orders, including names, numbers, logos and artwork
• Account information, including your username, password and security questions
• Shopping information, including the items you view, put in your cart or add to your wishlist
• Customer support information, including the information you choose to include in communications with us, for example when sending a message through the Services

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify and our booking platform providers
• Our payment processors, who collect payment information (for example, bank account, credit or debit card information and billing address) to process your payment, fulfil your orders and provide the products or services you have requested, in order to perform our contract with you
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties, and we are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing products and services. We use your personal information to provide you with the Services in order to perform our contract with you. This includes processing your payments, fulfilling your orders, managing your coaching and event bookings, sending notifications related to your account, purchases, bookings, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communicating with you. We use your personal information to provide customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, provide effective services to you, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to power our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), and to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Blocking Cookies may also not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

• With vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, booking management, data analytics, customer support, cloud storage, fulfilment and shipping)
• With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices
• When you direct or request us, or otherwise consent, to disclose certain information to third parties, such as to ship you products, or through your use of social media widgets or login integrations
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others

In the past 12 months, we have disclosed the following categories of personal information about users for the purposes set out above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:

Category Categories of recipientsIdentifiers, such as basic contact details and certain order and account information Commercial information, such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

In the preceding 12 months, we have “sold” and “shared” (as those terms are defined in applicable law) personal information for the purpose of advertising and marketing activities, as follows:

Category of personal information Categories of recipientsIdentifiers, such as basic contact details and certain order and account information Business and marketing partnersCommercial information, such as records of products or services purchased and shopping information Business and marketing partnersInternet or other similar network activity, such as Usage Data Business and marketing partners

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information you choose to make available to others, and we cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on them. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

Many of our coaching programs, schools and events are for junior riders. Bookings for riders under 18 must be made by a parent or guardian, who provides the rider’s information on their behalf. We use this information only to deliver the booked services, manage safety and supervision, and communicate with the parent or guardian.

Our online store and accounts are intended for use by adults. We do not knowingly collect personal information directly from children without the involvement of a parent or guardian. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.

Photos and Video

We may take photos and video at our coaching sessions, schools and events for coaching, training and promotional purposes. If you would prefer that you or your child not appear in published content, please let us know at the time of booking or contact us using the details below.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Right to access / know. You may have a right to request access to the personal information we hold about you, including details about how we use and share your information.
• Right to delete. You may have a right to request that we delete personal information we hold about you.
• Right to correct. You may have a right to request that we correct inaccurate personal information we hold about you.
• Right of portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to opt out of sale, sharing or targeted advertising. You may have a right to direct us not to “sell” or “share” your personal information, or to opt out of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
• Right to limit and/or opt out of use and disclosure of sensitive personal information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
• Restriction of processing. You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal. You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing communication preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account, bookings or orders.

You may exercise any of these rights where indicated on our Site or by contacting us using the details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorised agent to make requests on your behalf. Before accepting a request from an agent, we will require the agent to provide proof that you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

We use Shopify’s ad services, such as Shopify Audiences, to help personalise the advertising you see on third-party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. We will respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or with your local data protection authority if you live outside Australia.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including in the United States. Your personal information is also processed by staff and by third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

MX101
Email: service@mx101.com.au
Address: 25/8 Pickard Ave, Rockingham WA 6168, Australia
ABN: 51 510 472 730

OVERVIEW
This website is operated by MX101. Throughout the site, the terms “we”, “us” and “our” refer to MX101. MX101 offers this website, including all information, tools and Services available from this site, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including the additional terms, conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority in your state or territory of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied on or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your screen’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
Subject to your rights under the Australian Consumer Law, we do not warrant that the quality of any products, Services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you using the email and/or billing address/phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We will have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use of the optional tools offered through the site is entirely at your own risk and discretion, and you should make sure you are familiar with and approve of the terms on which the tools are provided by the relevant third-party provider(s).
We may also offer new Services and/or features through the website in the future (including new tools and resources). Such new features and/or Services will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content or any other transactions made in connection with any third-party websites. Please review the third party’s policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you forward to us. We are and will be under no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine at our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to the other prohibitions set out in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or territory regulations, rules, laws or local by-laws; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service, any related website, other websites or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, any related website, other websites or the internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Nothing in these Terms of Service excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where our liability for a failure to comply with a consumer guarantee can be limited, our liability is limited, at our option, to replacing or repairing the goods, or supplying the services again, or paying the cost of doing so.
Subject to the above:
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from using the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time, or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
To the maximum extent permitted by law, in no case will MX101, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted or otherwise made available via the Service, even if advised of their possibility.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless MX101 and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision will still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. This determination will not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred before the termination date will survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If, in our sole judgement, you fail, or we suspect you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part of them).

SECTION 17 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you Services are governed by and construed in accordance with the laws of Western Australia, Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes to these Terms of Service are posted constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at service@mx101.com.au.

MX101
service@mx101.com.au
25/8 Pickard Ave, Rockingham WA 6168
ABN 51 510 472 730

All orders take approximately 1–14 business days to arrive.

If you need your order as soon as possible, please select “Express Shipping” at checkout.

All orders are sent using Australia Post services.

Shipping rates are calculated at checkout, based on your location and the weight of your items.

We do our best to package all items securely so that no damage occurs during shipping. If you think your package has been damaged in transit, please send photos of the damaged goods to service@mx101.com.au and we’ll do our best to help rectify the issue.

We understand that sometimes things go wrong and packages can get lost. If you think this has happened, please contact us immediately at service@mx101.com.au and we’ll do our best to help locate your package.

Rykers Management Pty Ltd
service@mx101.com.au 
Unit 25/8 Pickard Ave, Rockingham WA 6168, Australia
0403 610 012

ABN 51 510 472 730

Business details
MX101
ABN: 51 510 472 730
25/8 Pickard Ave, Rockingham WA 6168, Australia
Email: service@mx101.com.au

About us
MX101 provides motocross coaching, schools and events, custom graphics, and motorcycle parts, gear and accessories.

Intellectual property
All content on this website, including text, logos, graphics, designs, images, videos and coaching material, is owned by or licensed to MX101 and is protected by Australian and international copyright and trade mark laws. You may not reproduce, copy, distribute, modify or use any content from this website for commercial purposes without our prior written permission.

Custom graphics designs created by MX101 remain the intellectual property of MX101 unless otherwise agreed in writing. Customers who supply their own logos, sponsor artwork or other materials confirm that they have the right to use them, and grant MX101 permission to use them to produce their order.

Third-party brands
Brand names, logos and trade marks of motorcycle manufacturers, parts suppliers and gear brands shown on this website belong to their respective owners. They are used only to identify compatible products or products we stock, and do not imply endorsement unless stated.

Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this website or in our policies limits your rights under the Australian Consumer Law.

Website information
We take care to keep the information on this website accurate and up to date, including product descriptions, fitment information, pricing and availability. Errors may occasionally occur, and we reserve the right to correct them. Fitment information is a guide only. If you are unsure whether a part suits your bike, please contact us before ordering.

Riding and coaching content
Motocross and off-road riding involve inherent risks. Information, tips and videos on this website are general in nature and do not replace professional, in-person coaching or a qualified mechanic. Always ride within your ability, wear appropriate protective gear, and follow the rules of the track or venue.

Related policies
Please also read our:

• Terms of Service
• Privacy Policy
• Refund Policy
• Shipping Policy

Contact
For any questions about this notice, please contact us at service@mx101.com.au.